AppTec360: The Groundbreaker in Mobile Device Management
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Sahin Tugcular, Founder & CEO
Take the smartphone away from a millennial today and the effect can be paralyzing. After all, how else would they book an Uber, shop for the latest collection on Amazon, respond to the urgent work email, or simply connect. Today, ‘the smartphone’ is much more than a gadget, it’s a global movement that is only getting bigger. With each passing year, consumers’ need for speed, connectivity, and instant gratification is only burgeoning. Clearly, organizations that don’t pull up their socks when it comes to refining their mobile-game are charting dangerous waters. Research indicates that 71 percent of enterprises across the world regard mobility as a top priority and the market is anticipated to reach a valuation of $510 billion by the end of 2022. But to fully tap into the explosive power of the “third screen” is easier said than done. Organizations often find themselves fumbling with their enterprise mobility strategy, as it calls for a new way of thinking and complete reconfiguration of staff, processes, and technology. To ensure that the front end of mobile applications is always on point, organizations must stay ahead of data security, configurations, content management, and regulations at the back end.
Sure there are scores of enterprise mobility management solutions in the marketplace that address these issues, but when more than 3,800 companies in the world, including the likes of Levi’s, Mitsubishi, and the European Union put their trust in AppTec360, it’s easy to distinguish the best in class. Founded in 2011, AppTec360 is a Basel-based company that provides next-gen enterprise mobility management (EMM) software for app management, configuration, and security of smartphones and tablets. AppTec360 is the solution of choice for enterprises world over given its expandable features, ready-to-use functionality, and flexibility on cloud, on-premise or hybrid deployment models. Another pertinent reason behind AppTec’s popularity is its feasible pricing model. This includes comparably low monthly license prices and free use for organizations with less than 25 devices, which makes it a coveted option for smaller companies. Behind AppTec360’s superior grade “Mobility First” solution is founder and CEO Sahin Tugcular—an industry veteran with a demonstrated experience in computer and network security—who steers the company’s vision and profitable growth.
Forward-Thinking Mobility Management
AppTec360’s EMM is a comprehensive IT control solution that is designed keeping in mind complex mobility-IT demands confronting modern companies.
From device, policy, app, content, to security management of mobile devices, AppTec360 covers it all. The intuitive design of the console ensures that data from all mobile devices is visible in one single pane of glass view, and the solution is compatible with all operating systems. To ensure that clients have seamless control over their sensitive content, AppTech offers ContentBox, an intuitive file sync and share tool for business professionals. With ContentBox users can easily share files, through simple drag and drop and point and click, with partners and co-workers and synchronize documents across laptops, tablets, and mobile devices. At the end of the day, it’s the IT team of an organization that decides onto which servers ContentBox should be installed and controls where all files are stored. Since security is AppTec360’s prime directive, ContentBox is fully secured through enterprise-grade security systems, management tools, and governance policies.
From device, policy, app, content, to security management of mobile devices, AppTec360 covers it all
Another solution through which AppTec360 ensures unparalleled security is AppTec Secure Privileged identity management (PIM) for BYOD and corporate and private data. SecurePIM encrypts all corporate data at the highest level and ensures that at all times sensitive data is protected from access by other applications such as WhatsApp and Facebook as well as unauthorized people. The SecurePIM app supports Microsoft-Exchange and IBM-Notes Servers, with the assistance of the active-sync-protocol. Therefore, the solution is fully compatible with Office 365 solutions and can be implemented immediately. Should a hacker try to gain access to a user’s Exchange-Account, by guessing the password, immediately AppTec’s additional protection feature is activated: a two-factor authentication, which provides double protection where the mobile device functions as a hardware token. AppTec360 EMM not only represents a secure architecture but it is also designed to combat future threats. For example, all threatened data can selectively be erased via remote control in case of a lost device, data operations by foreign apps can be blocked, and access restriction can be implemented for domains through white list URL management.
Always a Step Ahead
But taking security to new heights is AppTec’s Universal Gateway offering that propagates zero-touch authentication technology. Universal Gateway eliminates the need for putting a password when it comes to setting up email apps. Only smartphones and tablets that are managed by AppTec’s EMM can create a connection to the email server, but IT teams have the option of defining a guest list. Additionally, the tool also facilitates a VPN connection for selected company apps. “The preconfigured access restrictions in the VPN-Gateway, clearly provide a distinct increase in security when the company network is externally accessed,” says Tugcular.
Driven by blue-sky thinking and constant innovation, recently the company partnered with Samsung to deliver mobility management solution specifically customized for the retail industry. The client in question was a prominent wholesale and retail distributor of sports footwear that was on the lookout for a kiosk solution to run advertisements and provide product information on a tablet. Their main concern was device security, remote advertisement management, and the need to automatically delete contents of data within a certain time interval. In response to the requests, AppTec not only developed an URL-based Kiosk Mode with the KNOX Standard SDK but integrated their standard solution with Samsung KNOX APIs to provide extensive features for best performance in a retail environment. The enhanced solution was tested on Samsung´s sample devices before delivery, and now the client is not only able to remotely and securely manage their advertisements in retail stores but all this was achieved while reducing the cost of IT services.
The hallmark of every leading-edge company is the customer and partner support they offer and here too AppTec360 nails it. The company’s technical support division is staffed with highly trained and certified experts who can offer training and consulting to facilitate a smooth onboarding process. Clients are provided with complete on-site support when it comes to implementation, documentation, and testing of AppTec’s EMM solution. As a feasible alternative to on-site support, the company also offers remote support services. To make it easier than ever for the AppTec360 team to support end users, recently the company introduced a new tool called TeamViewer remote support. This allows IT administrators to remotely control a large number of desktop and mobile devices via the AppTec360 management console or to share the screen view with users. “Thanks to the integration, users no longer have to put their problems into words and helpdesk staff no longer has to guess where the user’s problem is. Remote access and control of endpoints streamline the problem resolution process, resulting in increased productivity and overall satisfaction for end users,” remarks Tugcular.
"Taking mobile security to new heights is AppTec’s Universal Gateway offering that propagates zero-touch authentication technology"
In the coming year, AppTec’s main objective will be to strengthen and further expand its market position. Pursuing the strategic development of their product, the company has forged partnerships with value-added distributors based out of Europe, the Middle East, and Mexico. Guided by their state-of-the-art offerings, compelling professional services, and sound growth strategy, the future of enterprise mobility management is here.